Frequently asked questions

General
General
General
For which type of travel organization is the Travelia app suitable?
Travelia is an added value for all travel organizations and travel agencies that want to offer their customers a digital, modern and personalized travel experience. From package tour providers, (bus) tours, and group travel providers to customized specialists.
For which phases of the customer journey can the Travelia travel app be deployed?
How does Travelia contribute to brand experience and customer loyalty?
How does an app support our sustainability goals?
For which type of travel organization is the Travelia app suitable?
Travelia is an added value for all travel organizations and travel agencies that want to offer their customers a digital, modern and personalized travel experience. From package tour providers, (bus) tours, and group travel providers to customized specialists.
For which phases of the customer journey can the Travelia travel app be deployed?
How does Travelia contribute to brand experience and customer loyalty?
How does an app support our sustainability goals?
For which type of travel organization is the Travelia app suitable?
Travelia is an added value for all travel organizations and travel agencies that want to offer their customers a digital, modern and personalized travel experience. From package tour providers, (bus) tours, and group travel providers to customized specialists.
For which phases of the customer journey can the Travelia travel app be deployed?
How does Travelia contribute to brand experience and customer loyalty?
How does an app support our sustainability goals?



Implementation & customization
Implementation & customization
Implementation & customization
I am using a different reservation system than the one you support, and now?
Can we customize the app to match our own corporate identity?
Can I also use the app for group travel?
I am using a different reservation system than the one you support, and now?
Can we customize the app to match our own corporate identity?
Can I also use the app for group travel?
I am using a different reservation system than the one you support, and now?
Can we customize the app to match our own corporate identity?
Can I also use the app for group travel?

Features of the app
Features of the app
Features of the app
Can I send push notifications to travelers?
Does Travelia provide flight information and updates?
Is it possible to offer extra products or excursions through the app?
Can I send push notifications to travelers?
Does Travelia provide flight information and updates?
Is it possible to offer extra products or excursions through the app?
Can I send push notifications to travelers?
Does Travelia provide flight information and updates?
Is it possible to offer extra products or excursions through the app?

Costs & revenue model
Costs & revenue model
Costs & revenue model
Are there fixed costs or do you work with a subscription model?
Are there opportunities for extra income via the app?
Are there fixed costs or do you work with a subscription model?
Are there opportunities for extra income via the app?
Are there fixed costs or do you work with a subscription model?
Are there opportunities for extra income via the app?

Data & Privacy
Data & Privacy
Data & Privacy
What about my client's data?
Are my data used to train the Virtual assistant?
What about my client's data?
Are my data used to train the Virtual assistant?
What about my client's data?
Are my data used to train the Virtual assistant?
Support your customer through your own app and provide more than just a worry-free vacation!
We are happy to show you how and connect you with other customers to share experiences.


Support your customer through your own app and provide more than just a worry-free vacation!
We are happy to show you how and connect you with other customers to share experiences.
Support your customer through your own app and provide more than just a worry-free vacation!
We are happy to show you how and connect you with other customers to share experiences.

